10 July 2010

What To Look For When Hiring A Prospective Computer Technician

Hiring a prospective computer technician like any other specialist is not something to be taken lightly. You would not consult a layman when you need specialist medical help; computers like the human body also need specialist care. Put in the wrong hands could cause systems crash or slowdown. Here are some factors you need to take into consideration before hiring a computer technician.

Knowledge Is Important

There are lots of people who know something about computers but only a trained specialist would have the necessary knowledge to solve some of the complex problems that can happen to a computer. Therefore it is important to find a computer technician that has been trained to detect the problems and solve them, and prevent them from occurring again.

Working Experience Is The Next Factor To Consider

Find out how much experience and in what areas the prospective technician you wish to hire. Some technicians specialize in certain areas of computers, for instance some specialize in PC, some with big company network and information management systems. They may have trained on Microsoft products, on Mac products. Each has different aspects even though they may be from the same company. You need to find out what they know and in what areas they specialize in before hiring them.
An experienced technician who has dealt with a problem will find it easy to fix the problem each time they come across the same problem. Therefore experience and finding the correct technician for your requirements is a very important factor to consider.

Qualifications

Qualifications are a good start in your search for the correct technician for your computer. Certificates and degrees are a good way of showing a technicians knowledge and area of expertise. Most good technicians will be happy to show you're their qualifications. You could also ask for references from satisfied customers. Be sure you get contact details from the referees in order to contact them a verify the information the technician has given.

Company Objectives

Glossy advertisement in a newspaper or on a TV commercial is not the best ways to find a good technician. Some companies spend a lot of money on advertising, but have low-paid technicians to do the work. You will often find that the sales person earns more than the one that does the work.
Computers put in the wrong hands can cause more harm to the computer and could in the end cost you more to fix. Don't be persuaded by high sales pitches to get your computer fixed, rather speak to a specialist technician and find out what he knows before allowing anyone to look at your computer. People who are satisfied would be happy to recommend a technician that they have had good service. Happy customers mean that they are receiving good service.

Does A Technician Need To Know A Prospective Clients Business?

A good question, it's a good idea if he has some knowledge of your business so he can see that the repairs/needs are geared to your business requirements but he need not know a lot about the ins and outs of your business. What he does need to know and understand is computers and how they will work in the environment that they are placed. A technician that knows and understands what is needed will save you time and money.
Careful research and planning to find the right technician for your computer system will pay dividends in the end.

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